Refund policy

Thanks so much for supporting Lido! As a majority of our items are made-to-order pieces, each item is crafted with care and thought to meet your unique specifications. Due to the customised nature of our products, we DO NOT accept returns or offer refunds. If you have any questions or concerns please feel free to contact us via email and we'll be happy to assist you. Your satisfaction is important to us, and we appreciate your understanding of our policy.